Effective 2026-05-27

Terms of Service

The terms for creating a TapeCoach account, uploading self-tapes, using credits and receiving AI-led reports.

What TapeCoach provides

TapeCoach provides private, AI-led self-tape critique and audition-readiness reports for performers, parents/guardians and partner-funded users.

Reports are coaching guidance based on supplied brief/context, selected performer level, video/audio evidence and assessable task information. They are not casting decisions, employment advice, medical advice or legal advice.

No guaranteed outcomes

  • TapeCoach does not guarantee casting, callback, booking, job, employment, agent or school outcomes.
  • A report can assess submission readiness from available evidence; it cannot predict what a casting team, agent, school or employer will decide.

Accounts, parent/guardian route and consent

  • At launch, TapeCoach uses account-route and age-band declarations only. We do not ask for exact/full date of birth, passport details or identity verification.
  • Users select 13+ self-service, parent/guardian, or under-13 performer route.
  • Under-13 standalone use is blocked. Under-13 use must be parent/guardian managed with parent/guardian attestation.
  • Terms, Privacy Policy and Disclaimer acceptance are required before report-generating use.
  • Marketing consent is separate, optional and off by default.

Uploads and report inputs

When you upload a self-tape, you confirm that you have the right to submit that video/audio and any brief, sides, copy, song, role, production or material context you provide.

TapeCoach may process uploaded video/audio, supplied brief/context, selected level, upload metadata and report outputs to prepare, persist, troubleshoot and improve the private report experience.

Credits and partner-funded use

  • One TapeCoach credit equals one self-tape report unless a later product page clearly says otherwise.
  • Credits may come from free signup, free monthly allowance, school-funded, coach-funded, agent-funded, platform-funded, sponsor campaign, user-paid or admin-grant sources.
  • Partner-funded credits may be subject to partner allowance, per-user caps, expiry and visibility notices.
  • Failed reports are handled under the Refund and Credit Policy.

Partner visibility

  • Full reports, uploaded videos and supplied briefs are private by default unless the performer or account manager explicitly shares them or a clearly accepted cohort setting enables sharing.
  • Schools and coaches may see named progress data only after partner-code activation and visibility acceptance.
  • Agents receive limited usage/readiness visibility by default unless a performer chooses to share more.
  • Sponsors receive aggregate data only and cannot see names, individual scores, reports, videos or briefs.
  • TapeCoach does not provide B2B leaderboards or ranking views.

Contact

For questions about these terms, contact support@tapecoach.co.uk.

Analytics and attribution

Allow TapeCoach to remember campaign, creator and partner attribution and understand aggregate report-use habits.